Level I
01
Soigné 1 - Foundations of Hospitality
- The Philosophy & History of Hospitality
- The Language of the Welcome
- Floor Fundamentals
- Intro to Emotional Intelligence
- Safety, Sanitation & Legal Considerations
The Curriculum of the Society
The training that shapes the standard.
A credentialed record of those who set the standard on the floor.
Level II
02
Soigné 2 - Service Fundamentals
- Menu Mastery & Culinary Literacy
- Intro To Sequence of Service
- Beverage Fundamentals
- Effective Communication on the Floor
- POS Systems & Technology
Level III
03
Soigné 3 - Fine Dining Precision
- Elevated Service Touches
- Anticipatory Service
- Storytelling at the Table
- Handling Difficult Situations
- Inclusive & Culturally Aware Service
- Intermediate Beverage Service
Level IV
04
Soigné 4 - Advanced Service Professional
- Tasting Menu & Beverage Pairings Service
- The Captain's Role
- Wine Stewardship
- Team Dynamics & Peer Coaching
- Revenue Drivers in Hospitality
Level V
05
Soigné 5 - Knowledge Ambassador
- Creating Loyalty & Repeat Guests
- Psychology of the Dining Experience
- Events & Private Dining Mastery
- Advanced EQ - Empathy Under Pressure
- Training Design & Knowledge Transfer
- Advanced Beverage Knowledge & Service
Level VI
06
Soigné 6-Maître de Soigné
- The Anatomy of Michelin Recognition
- Forbes Travel Guide Standards
- James Beard Foundation & American Culinary Tradition
- World's 50 Best—The Experience Standard
- AAA Five Diamond & Relais & Châteaux
- The Inspector's Eye: Thinking Like an Evaluator
- Consistency at Scale: The Repeatability Standard
- Developing a Personal Service Philosophy
A Lifelong Credential
Each stage is reviewed by senior practitioners and recognized across our partner venues. Once earned, you have a portable credential that follows you wherever you go.
The Pinnacle
The Insignia of
Maître de Soigné
Reaching Level VI is an extraordinary achievement, recognizing unparalleled mastery of expertise and service.
Those who attain the title of Maître de Soigné receive the Society's highest honor: a tailored physical black card symbolizing their credentials, alongside a bespoke black and white enamel swan pin — the ultimate insignia of front-of-house excellence, to be worn on the lapel.
